Driver Dashboard Support

Need help with your online portal?

User account

Logging in and resetting your password

4 answers

Simply navigate to, where you'll find a login form that prompts you to enter your email address and password. These credentials should have been provided to you when you signed up for your CabCard account, or you may have set them yourself.

If you're unsure, please contact our support team, who will be happy to help you.

No problem. Please visit and enter your email address. Note that you must use the email address associated with your account . You will receive an email with instructions on how to reset your password.

Once you have logged in to the driver dashboard, simply navigate to the Edit Profile page, by clicking your name in the main navigation bar, then clicking "Edit Profile".

On this screen, you can amend your password using the button marked "Update" next to the password field.

Please note that it is not currently possible to amend your name through the driver dashboard; please contact our support team to do this.

Profile pictures are managed by Gravatar. You can update your profile or set up your Gravatar account using these instructions.

Can't find the answer you need?

Please contact our UK based support team. We're available 24/7 to to answer your calls. We endeavour to respond to all email enquiries within 24 hours, although at weekends and holidays this may take longer.